{"id":24594,"date":"2025-02-24T11:26:08","date_gmt":"2025-02-24T10:26:08","guid":{"rendered":"https:\/\/academy.vg\/conditions-generales-de-vente\/"},"modified":"2026-06-28T20:41:47","modified_gmt":"2026-06-28T18:41:47","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/academy.vg\/fr\/conditions-generales-de-vente\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-right:30px;--awb-padding-bottom:60px;--awb-padding-left:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:93.6%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;garalda&quot;;font-style:normal;font-weight:700;margin:0;text-transform:none;--fontSize:26;--minFontSize:26;line-height:1.5;\">Conditions G\u00e9n\u00e9rales de Vente<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p><em>Derni\u00e8re mise \u00e0 jour : juin 2025<\/em><\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;garalda&quot;;font-style:normal;font-weight:700;margin:0;text-transform:none;--fontSize:26;--minFontSize:26;line-height:1.5;\">Article 1 \u2013 Identification du vendeur<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The Van Gogh Academy (VGA)<br \/>Association loi 1901 \u00e0 but non lucratif<br \/>1 rue Fran\u00e7ois Mitterrand<br \/>95430 Auvers-sur-Oise \u2013 France<br \/>SIRET : 93508567000013<br \/>Email : info@academy.vg<br \/>TVA non applicable \u2013 article 261, 7-1\u00b0b du Code g\u00e9n\u00e9ral des imp\u00f4ts<\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;garalda&quot;;font-style:normal;font-weight:700;margin:0;text-transform:none;--fontSize:26;--minFontSize:26;line-height:1.5;\">Article 2 \u2013 Objet et champ d&rsquo;application<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent l&rsquo;ensemble des ventes conclues entre The Van Gogh Academy et tout acheteur (ci-apr\u00e8s \u00ab le Client \u00bb) via le site internet <strong>academy.vg<\/strong>.<\/p>\n<p>Elles s&rsquo;appliquent \u00e0 :<\/p>\n<ul>\n<li>La vente de billets pour les \u00e9v\u00e9nements organis\u00e9s par The Van Gogh Academy ;<\/li>\n<li>La vente de produits physiques (cartes postales, affiches, et tout autre produit propos\u00e9 \u00e0 la boutique en ligne).<\/li>\n<\/ul>\n<p>Toute commande pass\u00e9e sur le site implique l&rsquo;acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;garalda&quot;;font-style:normal;font-weight:700;margin:0;text-transform:none;--fontSize:26;--minFontSize:26;line-height:1.5;\">Article 3 \u2013 Billets d&rsquo;\u00e9v\u00e9nements<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-5 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">3.1 Achat de billets<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-4\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les billets pour les \u00e9v\u00e9nements de The Van Gogh Academy sont disponibles uniquement en langue fran\u00e7aise sur le site academy.vg. Le Client doit disposer d&rsquo;un acc\u00e8s \u00e0 internet et d&rsquo;une adresse email valide pour finaliser sa commande.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-6 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">3.2 Confirmation de r\u00e9servation<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Toute commande de billet est confirm\u00e9e par l&rsquo;envoi d&rsquo;un email de confirmation \u00e0 l&rsquo;adresse indiqu\u00e9e par le Client. Le billet constitue le titre d&rsquo;entr\u00e9e \u00e0 l&rsquo;\u00e9v\u00e9nement et doit \u00eatre pr\u00e9sent\u00e9 (en version imprim\u00e9e ou num\u00e9rique) le jour de l&rsquo;\u00e9v\u00e9nement.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-7 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">3.3 Annulation par le Client<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les billets sont nominatifs et non \u00e9changeables. En cas d&rsquo;annulation par le Client :<\/p>\n<ul>\n<li>Plus de 7 jours avant la date de l&rsquo;\u00e9v\u00e9nement : remboursement int\u00e9gral du montant r\u00e9gl\u00e9 ;<\/li>\n<li>Moins de 7 jours avant la date de l&rsquo;\u00e9v\u00e9nement : aucun remboursement ne sera effectu\u00e9.<\/li>\n<\/ul>\n<p>Toute demande d&rsquo;annulation doit \u00eatre adress\u00e9e par email \u00e0 info@academy.vg en mentionnant le num\u00e9ro de commande.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-8 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">3.4 Annulation par l&rsquo;organisateur<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>En cas d&rsquo;annulation d&rsquo;un \u00e9v\u00e9nement par The Van Gogh Academy, le Client sera inform\u00e9 dans les meilleurs d\u00e9lais par email et sera rembours\u00e9 int\u00e9gralement du montant r\u00e9gl\u00e9. The Van Gogh Academy ne pourra \u00eatre tenu responsable d&rsquo;aucun autre pr\u00e9judice que le remboursement du prix du billet.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-9 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">3.5 Droit de r\u00e9tractation<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-8\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Conform\u00e9ment \u00e0 l&rsquo;article L221-28 du Code de la consommation, le droit de r\u00e9tractation ne s&rsquo;applique pas aux billets d&rsquo;\u00e9v\u00e9nements dont la prestation est fournie \u00e0 une date d\u00e9termin\u00e9e.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-10 fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;garalda&quot;;font-style:normal;font-weight:700;margin:0;text-transform:none;--fontSize:26;--minFontSize:26;line-height:1.5;\">Article 4 \u2013 Produits physiques<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-11 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">4.1 Disponibilit\u00e9 et commande<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-9\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les produits physiques (cartes postales, affiches, etc.) sont propos\u00e9s dans la limite des stocks disponibles. En cas d&rsquo;indisponibilit\u00e9 apr\u00e8s commande, le Client en sera inform\u00e9 et rembours\u00e9 int\u00e9gralement.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-12 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">4.2 Prix<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-10\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les prix sont indiqu\u00e9s en euros (\u20ac). The Van Gogh Academy \u00e9tant une association non assujettie \u00e0 la TVA, les prix affich\u00e9s sont nets de toute taxe.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-13 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">4.3 Livraison<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-11\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les produits sont exp\u00e9di\u00e9s en France m\u00e9tropolitaine et \u00e0 l&rsquo;international. Les frais de livraison sont calcul\u00e9s et affich\u00e9s lors de la commande avant validation. Les d\u00e9lais de livraison sont donn\u00e9s \u00e0 titre indicatif et peuvent varier selon la destination et le transporteur.<\/p>\n<p>The Van Gogh Academy ne peut \u00eatre tenue responsable des retards imputables au transporteur ou \u00e0 des \u00e9v\u00e9nements ind\u00e9pendants de sa volont\u00e9.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-14 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">4.4 Droit de r\u00e9tractation<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-12\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Conform\u00e9ment aux articles L221-18 et suivants du Code de la consommation, le Client dispose d&rsquo;un d\u00e9lai de <strong>14 jours<\/strong> \u00e0 compter de la r\u00e9ception du produit pour exercer son droit de r\u00e9tractation, sans avoir \u00e0 justifier de motifs.<\/p>\n<p>Pour exercer ce droit, le Client doit notifier sa d\u00e9cision par email \u00e0 info@academy.vg avant l&rsquo;expiration du d\u00e9lai. Le remboursement sera effectu\u00e9 dans les 14 jours suivant la r\u00e9ception du produit retourn\u00e9.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-15 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;mr-eaves-xl-sans&quot;;font-style:normal;font-weight:400;margin:0;text-transform:none;--fontSize:16;--minFontSize:16;line-height:1.5;\">4.5 Retours<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-13\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les frais de retour sont \u00e0 la charge du Client. Les produits doivent \u00eatre retourn\u00e9s dans leur \u00e9tat d&rsquo;origine, non utilis\u00e9s, dans leur emballage d&rsquo;origine, \u00e0 l&rsquo;adresse suivante :<\/p>\n<p>The Van Gogh Academy<br \/>1 rue Fran\u00e7ois Mitterrand<br \/>95430 Auvers-sur-Oise<br \/>France<\/p>\n<\/div><div class=\"fusion-title title fusion-title-16 fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;garalda&quot;;font-style:normal;font-weight:700;margin:0;text-transform:none;--fontSize:26;--minFontSize:26;line-height:1.5;\">Article 5 \u2013 Paiement<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-14\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Le paiement s&rsquo;effectue en ligne, de mani\u00e8re s\u00e9curis\u00e9e, par carte bancaire (via Stripe) ou via PayPal. La commande est valid\u00e9e apr\u00e8s confirmation du paiement. The Van Gogh Academy ne conserve aucune donn\u00e9e bancaire.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-17 fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;garalda&quot;;font-style:normal;font-weight:700;margin:0;text-transform:none;--fontSize:26;--minFontSize:26;line-height:1.5;\">Article 6 \u2013 Protection des donn\u00e9es personnelles<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-15\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les donn\u00e9es personnelles collect\u00e9es lors de la commande (nom, pr\u00e9nom, adresse email, adresse postale) sont utilis\u00e9es exclusivement pour le traitement et le suivi de la commande. Elles ne sont pas transmises \u00e0 des tiers \u00e0 des fins commerciales.<\/p>\n<p>Conform\u00e9ment au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD), le Client dispose d&rsquo;un droit d&rsquo;acc\u00e8s, de rectification et de suppression de ses donn\u00e9es. Pour l&rsquo;exercer : info@academy.vg.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-18 fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;garalda&quot;;font-style:normal;font-weight:700;margin:0;text-transform:none;--fontSize:26;--minFontSize:26;line-height:1.5;\">Article 7 \u2013 Responsabilit\u00e9<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-16\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The Van Gogh Academy s&rsquo;engage \u00e0 mettre tout en \u0153uvre pour assurer la bonne ex\u00e9cution des commandes. Sa responsabilit\u00e9 ne pourra \u00eatre engag\u00e9e en cas de force majeure, de fait impr\u00e9visible et insurmontable d&rsquo;un tiers, ou d&rsquo;inex\u00e9cution imputable au Client.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-19 fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;garalda&quot;;font-style:normal;font-weight:700;margin:0;text-transform:none;--fontSize:26;--minFontSize:26;line-height:1.5;\">Article 8 \u2013 Droit applicable et litiges<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-17\" style=\"--awb-text-color:var(--awb-color5);--awb-text-font-family:&quot;mr-eaves-xl-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais. En cas de litige, une solution amiable sera recherch\u00e9e en priorit\u00e9. \u00c0 d\u00e9faut, le Client peut recourir \u00e0 la m\u00e9diation de la consommation. Les tribunaux fran\u00e7ais seront seuls comp\u00e9tents.<\/p>\n<p>Conform\u00e9ment \u00e0 l&rsquo;article L612-1 du Code de la consommation, le Client peut recourir gratuitement \u00e0 un m\u00e9diateur de la consommation. Pour tout litige non r\u00e9solu, le Client peut \u00e9galement recourir \u00e0 la plateforme europ\u00e9enne de r\u00e8glement en ligne des litiges : <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"give_campaign_id":0,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"class_list":["post-24594","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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